Return & Refund Policy
Return & Refund Policy
Your satisfaction is our priority. If something is wrong with your order, we are here to help.
Damaged or wrong products
If you receive a damaged, leaking or incorrect product:
- Check the parcel when it arrives.
- Record a short video or photo of the problem within [24 hours] of delivery.
- Send it with your Order ID to our official support number.
Refunds and replacements
After we verify the problem, we will send a free replacement or refund the amount.
What we cannot return
Food items that are opened, used or damaged after delivery cannot be returned unless they were faulty on arrival.
Contact us
WhatsApp: 923371611134